Frequently Asked Questions
Where can I view my purchase receipt?
You will be emailed a receipt after placing your order/making your payment.
You can also view your receipt and order details by logging into your account and looking at the “Orders” section.
When will I receive my digital purchase?
You will receive your digital download immediately after placing your order/making payment.
Can I return my purchase?
Because it is a digital product, no refunds and no exchanges are available. All sales are final.
Can I get a refund?
Because it is a digital product, no refunds are available. All sales are final.
Why is the colour of my printout slightly different to what I expected?
When you print your digital product, there may be slight differences between the colours displayed on screen and colours of the actual printout. This will be because of factors such as the hue (colour settings), contrast settings and the resolution on your screen, on your monitor, on the device that you are viewing the product from and also the colours of the ink in your printer. Even the same colours of ink may vary between batches.
Screen colours are therefore guidelines or approximations.
